Pakka LogisticsTalk to us

About Pakka

We built the whole thing.

Not an app bolted onto someone else's logistics network. The customer app, the driver app, the enterprise portal, the operations console and the backends behind them — all of it, so nothing about a delivery is a black box we cannot open.

Why any of this needed building.

How it usually goes

  • You call someone who knows someone with a tempo.
  • The price is agreed on the phone and changes at the drop.
  • “Where is it?” is answered by calling the driver.
  • A bill, if one arrives, is a WhatsApp photo.

How it goes here

  • The fare is calculated and shown before you confirm it.
  • It does not change after pickup.
  • The vehicle is on a map for the whole trip.
  • A GST tax invoice, serially numbered, issued from the system that ran the trip.

Five surfaces, one system.

Most delivery apps are one app and someone else’s network. This is all of it, which is why a question about a trip has an answer rather than a phone number.

  • Anyone sending something

    The customer app

    Book a delivery, watch it, pay for it, keep the history.

  • Drivers

    The driver app

    Take work, navigate it, verify the handover, see the earnings after every trip.

  • Businesses

    The enterprise portal

    A dispatch desk: bulk uploads, recurring runs, a live board, invoices.

  • Us

    The operations console

    Verification, dispatch, payouts, disputes, invoicing — the part customers never see and everything depends on.

  • Everything above

    The backends

    Two services on one database: one for the apps, one for the console and the portal.

Four numbers we can actually stand behind.

Not trips completed or drivers signed up. These are constraints in the system — the kind you could check by reading it.

  • 4

    Vehicle classes

    Two-wheeler, three-wheeler, small truck, large truck.

  • 7

    Documents per driver

    Licence, registration, insurance, PAN and photographs — checked by a person.

  • 4

    Service modes

    On demand, scheduled, bulk, and last-mile carry.

  • 2

    Codes per delivery

    One at pickup, one at the drop. Neither is optional.

What happens between “book” and “done”.

Every stage is a state in the system, not a phone call. That is the difference the rest of this page rests on.

  1. 1

    Priced

    Distance, vehicle class and demand — before you confirm.

  2. 2

    Matched

    Sent as a trip request to drivers near your pickup, one at a time, with a timeout.

  3. 3

    Verified

    A code at pickup. The trip cannot advance without it.

  4. 4

    Tracked

    Position on a map for the whole journey.

  5. 5

    Proved

    A code, a photo, a signature and a name at the drop.

  6. 6

    Settled

    The driver credited, the customer receipted, the ledger written.

A number you can look up.

Every company registered in India carries a CIN, and it is not decoration — it decodes. Ours says exactly what we are and where.

CINU52290KA2025PTC200482
U
UnlistedNot a listed company.
52290
ActivityServices incidental to transport — the industry code for what we actually do.
KA
KarnatakaThe state of the registered office.
2025
IncorporatedThe year the company was formed.
PTC
Private limitedA private company limited by shares.
200482
RegistrationThe company's own number in that state and year.

You can check it on the Ministry of Corporate Affairs register without asking us for anything.

Bengaluru, and then further.

Operating from Bengaluru today. The platform is built to run anywhere in India — zones, pricing and coverage are configuration, not code.

OperatingBengaluru
Built forPan-India expansion

Coverage is defined as map zones an operator draws, so a new city is a configuration job rather than a release.

Two founders.

Fifty years between them — one spent moving goods across continents, the other building the systems large companies run on. That combination is why this platform looks the way it does.

Pandia Raj

Co-founder

Twenty-five years in supply chain and logistics.

  • Master’s in International Business, Madurai Kamaraj University.
  • Operations across the UAE, China, South Africa, Mozambique, Kenya, Tanzania and Saudi Arabia.
  • Ran high-volume agricultural trade at OLAM International — bulk-vessel rice imports and container movements at scale, in and out of multiple ports.
  • Managed end-to-end sourcing, procurement and port handling on large commodity consignments.

Which is whyWhy the platform treats a booking as a consignment with a paper trail rather than as a ride with a receipt.

Keshava Murthy M

Co-founder

Twenty-five years leading enterprise technology and business transformation.

  • Head of Digital & IT — enterprise technology strategy, operating-model transformation and large-scale programme governance.
  • Across manufacturing, FMCG, pharmaceutical, healthcare, beverage, telecom and retail.
  • Greenfield and enterprise-wide transformation programmes: enterprise applications, cloud, cybersecurity, automation and analytics.
  • Generative AI for Business Transformation, Purdue University. ISO 20000 Lead Implementer.

Which is whyWhy the invoicing, the ledger and the audit trail were built before the marketing site was.

Pakka is not just a business for me; it is a mission to build something meaningful, scalable, and sustainable for India — while contributing to a future with zero unemployment.
Keshava Murthy M
The vision

A trusted, technology-enabled logistics business delivering anytime, anywhere, for anything — creating measurable value for customers, businesses and partners, and building livelihoods across the transportation ecosystem.

Pakka Logistics Private Limited is registered with two directors on the MCA record. The founders are named here; the company’s registration details are in the section above and can be checked independently.

Five things we will not do.

Stated as refusals because a refusal can be checked. Each one is enforced somewhere else on this site, and the row says where.

  • No fare that changes after pickup

    The quote is attached to the booking and we hold it.

    See the terms

  • No unverified driver

    Seven documents, checked by a person, before an account can take a single job.

    See how we operate

  • No selling your data

    Five named processors, each with only its own slice, and nobody pays us for any of it.

    See the privacy policy

  • No invented delivery promise

    We show estimates. We do not agree an SLA we have not agreed.

    See the terms

  • No charge you were not told about

    Everything we may deduct is disclosed before you pay.

    See the refund policy

That is the whole of it.

If something here is not true of your experience, that is a defect and we would like to know.

Send somethingBook your first delivery.
Talk to usAbout an account, the API, or anything on this page.